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Kathy Kleczek, Owner in her Purple
Moon print Dress!
Click these
pictures to jump to your favorite pages:

New Miguel Mexico Leather

Fresh Hand knit Sweaters

Earthsong Jewelry
Our Mission
La Luna Loca is
dedicated to finding the most talented craftspeople to provide high
quality, unique products to our customers.
Creating a boutique market for their products allows La Luna Loca to
share the wonderful qualities of the diverse cultures of the world.
Our Fair Trade ethic ensures pride and motivation for the artisans
as more money flows directly to them, enabling them to prosper
through the use of their traditional crafts and heritage.
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Frequently Asked Questions and Important Stuff
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What is Rayon? Isn’t it a synthetic fabric?
Rayon is a manufactured fabric made from
all-natural wood
pulp fibers. It is incredibly versatile, very breathable and is
the optimum fabric to wear in hot, humid climates. Many people
tolerate rayon much better than cotton or silk. Rayon is also
known as viscose, and it comes in many grades or
qualities.
OK, but isn’t rayon hard to take care of? It’s always
wrinkled, isn’t it?
La Luna Loca makes a point of buying the highest quality
blank rayon fabric available. If we named some of the expensive
and famous brands that buy fabric from the same places we do,
you would be surprised! This heavier, high-quality rayon fabric
is easy to care for, and because we take care to pre-shrink our
fabrics before sewing, your clothes can easily look as good (or
better) than the day you bought them! Our fabric has been
through the batiking process as well, which by its nature
requires the fabric to be boiled several times, setting the
color. This process makes our prints very fade-resistant and our
colors do not run or bleed. Michelle has one favorite dress that
has hung to dry many days in the intense Greek sunshine, but the
print is still as bright as a new one in the store.
La Luna Loca rayon can be safely washed and does not require
dry cleaning. Remember that not all rayons are the same, and
some rayons DO require dry cleaning.
La Luna Loca clothes do NOT have to be
dry-cleaned. |
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Hi Kathy. My name
is Yvonne. I was at your store yesterday and
brought two friends to shop at your store as
well. I have purchased many items at your store
and want to tell you just how pleased I am with
your products as well as your service. The
quality of your products is terrific! As I
mentioned to my friends yesterday in your store,
I simply wash my clothing in cold water and hang
it on a hanger to dry. My dresses, blouses,
pants, and skirts come out nice and crisp. I
seldom have to iron them and they still look
like new after many washings.
What a delight to
be able to have confidence in an item that I
purchase. So many times, when I have purchased
similar items at other shops, the clothing
loses its shape after several washings, or the
clothing is of poor quality and construction.
Your products are top notch. I recommend your
shop to all of my friends. I receive many
compliments on your line of clothing as well.
Thank you again for providing such a terrific
line of clothing and other items. I will be back
to shop at your store very soon. |
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What about your cotton
or jersey knit items?
As with other 100% cotton items, great care should be taken
with La Luna Loca’s all-cotton specialty items. While the fabric
has been pre-shrunk, cotton can be even more temperamental than
rayon, and should be cared for in the same way: cold water,
delicate washing and cool iron.
Jersey knit items are new to La Luna Loca. We recommend that
you store them folded rather than hung up, to prevent stretching
and deforming the shape.
How to Care for
Your La Luna Loca Clothing
Hand washing, in cold water with a drip-dry or flat-dry
finish is the optimum regimen for La Luna Loca clothing.
Avoiding any heat on the fabric will extend its lifespan
tremendously—that means no warm water, no dryer and no iron. We
find that a very good gentle cycle, a hand-wash cycle or a
front-loading washer can produce excellent results, but please
do so at your own risk and use common sense.
Hanging your clothes to dry, or laying them flat to dry, is
actually your best wrinkle deterrent! The weight of the wet fabric
when hanging tends to pull the wrinkles right out, and the flat
drying allows the fabric to relax totally. Remember that heat
will break down the rayon fibers eventually, so if you want to
iron or touch up your clean clothes, use a light iron setting.
You’ll find that after a few washes, your Luna Loca gear will
become softer and softer. This is a desirable outcome and will
make travel with your clothes even easier. To pack, roll your
garment up and pack the rolls. Hang up at least one night before
you want to wear it and it should be ready to go, wrinkle-free,
when you are ready for it.
Is your stuff Fair Trade?
We often describe our company as "Fair Trade-like" because we
have not gone through the official Fair Trade certification
process, but we adhere to the practices of those organizations.
Because we do our own manufacturing in Bali, we can have
input on the working conditions of the people who sew for us,
and our entire mission is centered around buying directly from
the people who make the things we sell.
Our tailors are members of family- or woman- owned and run
cooperatives or boutique workshops that offer a more traditional
workplace environment than a job in one of Indonesia’s many
factories. It’s not uncommon to visit one of our workshops and
find it in the family compound, where grandmothers can watch the
children, and communal eating areas are open all day long. We
can assure you that we provide above-average pay, maintain ideal
working conditions and offer sufficient consistent work for at
least 6 people in just our clothing department. Purchases from
other artisans are made with this ethic in mind, and a lot of
shopping around.
Your purchase directly
impacts the livelihood of individual people that we know
personally, and they thank you!
One of the benefits of fair trade transactions is that they
allow "consumers to voluntarily help disadvantaged producers in
poor countries." You can read more about the Fair Trade concept
at Wikipedia:
http://en.wikipedia.org/wiki/Fair_trade
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Dear Kathy,
It was so
nice meeting you this afternoon! I enjoyed watching
you work! The short dress that I purchased has a
beautiful pattern to it. I have always loved batik,
but rarely find good quality material. I learned to
batik in my high school art class (our teacher was
quite progressive). I never achieved any really
beautiful designs, I guess I appreciate the beauty
of art more than I have the talent for it. Anyway,
you obviously love your career, for you are such a
good salesperson. You made myself and, I'm sure,
the other ladies there, feel very comfortable and
were quite intuitive on what might work best for
me. Thank you for making my shopping day such a
pleasant experience! I will be sure to stop in to
see you again next time I visit Cannon Beach.
Sincerely,
Debbie M
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How Do I Choose My Size?
Our design--à retail concept
gives us more control over sizing than many stores. While many
of our traditional patterns may look familiar to you, they have
all been redesigned with the Real American Woman in mind. You
can choose your normal size with confidence and do not have to
guess at the conversion.
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Small: 6-8 Medium: 8-10
Large: 10-14 |
XLarge: 14-16 2XLarge: 18-20
3XLarge: 20-22 |
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What?! What’s the Real American
Woman? She is who you are! American customers have become
accustomed to a generous fit that does not skimp in the bust,
hip or thigh. La Luna Loca customers appreciate the extra
touches we add at their request, like slash pockets on the seam
of our trousers and skirts, wide waist elastics that don’t roll
and crumple, and extra long lengths in our trousers and skirts
that suit our long-legged gals and guys.
How Do I Get Some of That Good La Luna Loca Gear on
My Body?
Until I find a shopping cart that I like, please place your
order by emailing or phoning the store today. We pride ourselves
on our individualized customer service and get great feedback
for it. The sign on our front door cautions:
This Is An Interactive Experience
and we don’t want to leave you out just because you're on the
website. Your email or phone call will be taken by one of us,
your order and payment confirmed and your new clothes will be
winging their way to you, usually by USPS Priority Mail. Keep in
mind that there may be only one of us on duty at any time and
you will not be dealing with some faceless shipping department,
so delays of a day or so can occur.
Email us at:
sales@LaLunaLoca.com Telephone us
at: 503.436.0774
There is a $12 minimum shipping charge; our shipping charges
factor in your freight and the costs for getting it to the Post
Office. Don’t worry, this isn’t where we’re making our fortune. |
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It is so nice to get some customer service, you are
a rare breed indeed!
Thanks, Grace
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What Is Your Exchange Policy?
If your Luna Loca items do not delight you when received, please
call or email us right away and we will be happy to exchange
them for the right fit, or another color or similar item.
Because of the unique nature of our business, we do not take
straight returns back for refund, but we will work with you to
get the right clothes on your back as soon as possible. Garments
should be unworn and resalable. Exchanges are rare enough to be
handled on an individual basis, but typically if the flaw is our
fault, we’ll pay the return shipping. If it is your change of
mind, we ask that you pay the return shipping.
Due to the fluctuation in our inventory, you must call or
email us to start your exchange or return. Unapproved returns
are subject to our discretion if received out of the ether.
Remember that Cannon Beach does not have street mail
delivery, so USPS mail must go to our Post Office Box #602,
while UPS, FedEx and other parcel companies come to our front
door. As ever: call or
email us first—it just looks complicated in writing.
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Dear Michelle and Kathy,
Thanks for sending the pants so quickly. I just
love them!
Mary S
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What are your payment
methods?
La Luna Loca accepts all major credit cards including Visa,
MasterCard, American Express and Discover. You may pay by
personal check, but if you are new to us, please expect to wait
until your funds have cleared before shipping. Cash is always
good, but not through the mail. And of course, La Luna Loca Gift
Certificates are always welcome! |
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